BA mindset and skills

Thinking

Structure / logical thinking

Holistic thinking

Reasoning

Quick Learning

Communication

Written / Visual / Oral communication

Business knowledge and skills

SWOT

Value assessment

Stakeholder management

Domain knowledge

Business analysis (model, process, or method)

Market analysis

Cost and benefits analysis

Project management

Scope

Conflict resolution

Effective Meeting (attendees, agenda, assumptions clarification, etc)

Prioritization

Change management

RIAD (Risks, Assumptions, Issues and Dependencies) management

Product management

Mockup Drawing

User Experience

Tools

Models and diagrams:

Process flow chart

Business model canvas

User journey map（to be）

User story map

Customer journey map（对现有系统的体验分析）