Thinking

  • Structure / logical thinking
  • Holistic thinking
  • Reasoning
  • Quick Learning

Communication

  • Written / Visual / Oral communication

Business knowledge and skills

  • SWOT
  • Value assessment
  • Stakeholder management
  • Domain knowledge
  • Business analysis (model, process, or method)
  • Market analysis
  • Cost and benefits analysis

Project management

  • Scope
  • Conflict resolution
  • Effective Meeting (attendees, agenda, assumptions clarification, etc)
  • Prioritization
  • Change management
  • RIAD (Risks, Assumptions, Issues and Dependencies) management

Product management

  • Mockup Drawing
  • User Experience

Tools

Models and diagrams:

  • Process flow chart
  • Business model canvas
  • User journey map（to be）
  • User story map
  • Customer journey map（对现有系统的体验分析）